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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Because we use durable upcycled materials in a strong knitted design, our machine-washable shoes or bags can fully withstand a cleaning cycle in the washer or a quick hand washing.
As for not-machine-washable shoes, we recommend gently scrubbing the uppers and soles with a clean cloth outside and inside.
Find your perfect fit — measure your foot or body and match it to the chart below.
Women's footwear. For the most accurate fit, measure your foot length (heel to longest toe) and choose the larger size if you are between two.
| US | EU | UK | Foot Length (mm) | Foot Length (in) |
|---|---|---|---|---|
| 5 | 35.5 | 3 | 225 | 8.86 |
| 6 | 36.5 | 4 | 232 | 9.13 |
| 6.5 | 37 | 4.5 | 236 | 9.29 |
| 7 | 37.5 | 5 | 240 | 9.45 |
| 7.5 | 38 | 5.5 | 245 | 9.65 |
| 8 | 38.5 | 6 | 249 | 9.80 |
| 8.5 | 39 | 6.5 | 253 | 9.96 |
| 9 | 40 | 7 | 258 | 10.16 |
| 9.5 | 41 | 7.5 | 262 | 10.31 |
| 10 | 42 | 8 | 266 | 10.47 |
| 11 | 43 | 9 | 275 | 10.83 |
Tip: Our styles run true to size. If you have a wider foot or are between sizes, we recommend sizing up by half.
Women's apparel. Measurements are body measurements in centimeters and inches — not garment measurements.
| Size | Bust (cm) | Waist (cm) | Hip (cm) | Bust (in) | Waist (in) | Hip (in) |
|---|---|---|---|---|---|---|
| XS | 82–86 | 62–66 | 88–92 | 32–34 | 24–26 | 35–36 |
| S | 87–91 | 67–71 | 93–97 | 34–36 | 26–28 | 37–38 |
| M | 92–96 | 72–76 | 98–102 | 36–38 | 28–30 | 39–40 |
| L | 97–103 | 77–83 | 103–109 | 38–41 | 30–33 | 41–43 |
| XL | 104–110 | 84–90 | 110–116 | 41–43 | 33–35 | 43–46 |
Tip: For a relaxed fit, size up one. Knit and woven pieces have a little natural stretch.
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